When creating thank you letters, is it possible to list certain content based on the presence of data in another field?
Communications templates currently do not have a function to make content conditional based on the presence of data in another field. For example, if there is a tribute name listed on a donation, to have a line of content saying thank you for your generous donation on behalf of ____. Any content that you want included has to be entered on the template and will be displayed for everyone receiving it, regardless of whether they have something present in that field or not. We recommend creating separate templates based on your needs, and then utilizing queries to separate each group of transactions so that you can run them through the appropriate template.