When opening an email message report in NetCommunity, the report may fail in Exception with the following error:
Error: System.TypeInitializationException The type initializer for 'Infragistics.UltraChart.Resources.DefaultConstants' threw an exception. at Infragistics.WebUI.UltraWebChart.UltraChart..ctor() at ASP.admin_email_reports_messagestats_ascx.__BuildControlUltraChart1() at ASP.admin_email_reports_messagestats_ascx.__BuildControl__control5() at ASP.admin_email_reports_messagestats_ascx.__BuildControl__control3() at ASP.admin_email_reports_messagestats_ascx.__BuildControltbStats() at ASP.admin_email_reports_messagestats_ascx.__BuildControlTree(admin_email_reports_m
If your organization hosts the NetCommunity database, work with your IT department to recycle Application Pools for NetCommunity and bbappfx services.
If your site is hosted by Blackbaud, Click Chat with Support and reference this article. Please be prepared to share the following information with Support:
Username and Password to access the NetCommunity website