Users may see one of the following error messages when attempting to copy the User Options from one Raiser's Edge user to another:
Error: GL Workfile Path is not valid. Error: CASS Data Files Path is not valid. Error: V:\ is not a valid path.
This error can occur if the file paths set in Tools > User Options > File Locations are not valid for the new user. For example, if the paths are referencing network locations that are no longer valid.
Update the File Locations to ensure The Raiser's Edge can access them, and then try copying the User Options again.
Steps to Duplicate
1. Select Admin>Security. 2. Double-click to open the username to copy the User Options to. 3. Click Set This User's Options. 4. Click Copy From. 5. Select the username to copy the User Options from. 6. Click Select. Error message appears.