Users may see one of the following error messages when attempting to copy the User Options from one Raiser's Edge user to another:
Error: GL Workfile Path is not valid. Error: CASS Data Files Path is not valid. Error: V:\ is not a valid path.
We are currently evaluating this issue and will update this article when more information is available.
Steps to Duplicate
1. Select Admin>Security. 2. Double-click to open the username to copy the User Options to. 3. Click Set This User's Options. 4. Click Copy From. 5. Select the username to copy the User Options from. 6. Click Select. Error message appears.