Why is a meeting time not displaying on the Free Students by Meeting Time Report?

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same.  
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

This could be caused by the meeting time being listed incorrectly within the Schedule set.
To correct or view this, navigate to:
  1. onRecord > Settings > Schedule Sets
  2. Click Edit into the correct Schedule Set
  3. Select the Meeting Times Tab
  4. Ensure the meeting time is listed correctly (for example if you have a meeting time listed at 12:35-1:05 and it should be 12:25-1:05, edit the meeting time to reflect 12:25-1:05 and the report should now pull with the correct meeting time)

Steps to Duplicate


Was this article helpful?