Error: Sorry, you have exceeded the number of concurrent users for which your organization is currently subscribed - logging into eTapestry

When attempting to log into eTapestry, you may receive an error that states:

Sorry, you have exceeded the number of concurrent users for which your organization is currently subscribed.
Please wait until another user in your organization logs out and try again.
Your eTapestry subscription comes with a certain number of concurrent users. While you can create as many user accounts as you'd like, your concurrent user license determines how many of you can be logged into your database at the same time.

If you receive this error message, you will need to wait until another user logs out before trying to login again. Contact your fellow eTapestry users to see if someone is still in and if they can log out.

If you need to add more concurrent users to your eTapestry subscription, contact your account representative to get more information and pricing.
 

Environment

 eTapestry

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