Donations can be reversed to reflect a refund in a donors Journal.
A reversed transaction cannot be altered. The transaction and the reversal journal entry will only have the option of delete. However, the reversed transaction can be deleted to allow altering of the initial journal entry. Once changed and saved, the journal entry can be reversed again.
How to delete a reversal: 1.Navigate to donors Journal 2.Click the reversed transaction to open gift 3.Click Delete 4. Click Ok