Average Hourly Sales report graph and pivot table do not match

Users may notice that when running the Average Hourly Sales report for a certain day and time frame that the graph and the pivot table do not match. 
This issue has been resolved. If you experience this error, please chat with support to provide the exact steps that were taken.

Steps to Duplicate

  1. From Sales, click on the Average Hourly Sales report
  2. Run for the following parameters:
    • All Programs, All sales methods, Filter by Tickets, Hourly times for (specific day), Show pivot table checked
    • Start time 8am, End time 9pm, Show graph checked.
    • Date: Specific date (choose date range that includes day listed above)
  3. Note that the Average tickets by hour for (day) graph does not match pivot table below


 Altru Arts & Cultural

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