If you have matching gifts enabled on a donation form in BBIS, you will need to find that information when processing web transactions.
When the matching gift option is selected on the donation form, the matching gift info is added as a note on the transaction within the batch. You need to select the Revenue tab in the batch and select edit note and then manually add the matching gift based on the information in the note.
Next, you need to click on the Matching Gifts button on the Revenue tab to add the matching gifts.
Then you must delete the note before you can commit the batch.