You may have received a BEN Alert email in regards to upcoming maintenance on your hosted NetCommunity site. You want to know if it's possible to postpone the maintenance.
If the BEN alert references "critical", the maintenance cannot be postponed. If the maintenance is not critical, we may be able to postpone it for an extenuating circumstance. Each request is reviewed on an individual basis and must be approved by our network team.
If you have a unique circumstance for which you want to postpone maintenance, please Click Chat with Support, reference this article, and provide the reason for the request.