Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
A user with a Grading Manager role is unable to see a student's transcript data, despite verification that there are grades and the transcript is set up correctly.
Confirm that the Grading Manager in question does not also have the role of Student, which would prevent even the Grading Manager from viewing the Transcript.