Order with $0 cash payment doesn't pull into a deposit

Users may notice that a sales drawer that only contains a $0 order with cash payment method will not pull into the deposit process. An order in a closed drawer that contains a $0 payment also will not pull into the deposit process
If you experience this issue, chat with support with the following information so that this can be corrected by our product engineers:   
  • The exact steps to duplicate the issue (click by click).

Steps to Duplicate

Part 1
  1. From Sales, click on Approve Closed Drawers
  2. Note the drawer that has a $0 order with a cash payment method as the only transaction in the drawer 
  3. Click Create deposits
  4. Ensure that the deposit template has the Revenue source and the payment method of Cash for this particular transaction, and that the Deposit template is checked to be included in the deposit process
  5. Click Start
  6. After the process has run, navigate back to Sales > Approve Closed Drawers and note that the drawer has not pulled into a deposit. 
Part 2
  1. From Sales click Order Search and search for the order containing the $0 payment
  2. Open the order and select the Payments tab
  3. Note the $0 order with a cash payment method
  4. Open the Treasury tab and click Create Deposits
  5. Ensure that the deposit template has the Revenue source and the payment method of Cash for this particular transaction, and that the Deposit template is checked to be included in the deposit process
  6. Click Start
  7. After the process has run, navigate back to the sales order record, and note that the payment has not pulled into the deposit

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