Error: General ODBC Error:[Microsoft][ODBC SQL Server Driver][SQL Server]The INSERT statement conflicted with the FOREIGN KEY constraint... - when processing gifts.

Users may seen the following error message when processing gifts in Online Express or NetCommunity that are linked to a Tribute:

Error: General ODBC Error:[Microsoft][ODBC SQL Server Driver][SQL Server]The INSERT statement conflicted with the FOREIGN KEY constraint "FK_BatchGiftTribute_2".
The conflict occurred in database "RE7_125", table "dbo.TRIBUTE", column 'ID'.
Native error:547
[Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated.
Native error:3621

This happens when bulk processing, as well as when processing a Tribute gift individually.

Manually re-link the tribute information.

Steps to Duplicate

  1. In The Raiser's Edge, click on Online Express or NetCommunity
  2. Click on the Donations link to download transactions.
  3. Under Donations Transactions, highlight a gift that is linked to a Tribute.
  4. Click Process Transaction. Error message appears.

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