The total raised online by each participants does not add up to the total amount on the thermometer

The thermometer on a participant's fundraising page displays the total donation raised by a participant. The thermometer on the event homepage represent the total donation raised and sponsorship money raised for the entire event. However, the amount showing on the thermometer can be customized.
The thermometer on a participant's fundraising page may include the following:
*donations credited to the participant (included by default)
*registration fee paid by the participant (if the option below is unchecked. see screenshot)
addingregfee

*pending donation made to the participant (if the option below is unchecked. see screenshot)
Adding pending donation to themometer

You can verify the options above by going to:
1. Communities > Special Events > Friends Asking Friends > Kintera Thon >
2. Hover over your event > Click Website Info > Click Website Features

 

Environment

 Blackbaud Sphere

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