When a user is logging into https://renxt.blackbaud.com using Google credentials, a # appears in the login URL, which changes the URL from https://renxt.blackbaud.com to https://renxt.blackbaud.com/#'. This redirects the user to a blank white screen. If the user removes the # from the URL, they are redirected to NXT.
We are currently evaluating this issue and will update this article when we have more information. In the meantime, if the user removes the "#" from the URL, they will be re-routed to their NXT account.
Steps to Duplicate
1. Log out of the Blackbaud website 2. Navigate to https://renxt.blackbaud.com 3. Click Sign in with Google 4. Enter your Google credentials or select your desired Google account 5. User is redirected to https://renxt.blackbaud.com/# 6. Remove "#" from the URL 7. User is redirected to Work Center