Consider the following scenarios that may impact your database:
If the "ON" database does not indicate that a constituent is currently employed, the integration maps as follows:
- For constituents - The Business/College Address from "ON" is added as a separate address (type: Business).
- For non-constituents - The Business/College Address from "ON" only appears in Raiser's Edge if Raiser's Edge is currently integrated with Education Edge.
- In both cases - The primary business flag is turned off. The business information still appears on the Relationship tab in Raiser's Edge. If Education Edge integrations with Raiser's Edge phone numbers may be lost.
Be sure to update your templates and files for Data Refreshes to include information on Primary Business Address/Phone for any relevant constituents and spouses. If you suspect there are constituents with primary business addresses in Raiser's Edge, but not in your "ON" database, you'll need to add the addresses to your "ON" database and use the Currently Employed status. To update records in bulk, use a Data Refresh.
If you have no address or employment in your "ON" database, the integration will remove the primary business indicator from Raiser's Edge. The business address will remain in Raiser's Edge as a relationship. If you also integrate Raiser’s Edge with Education Edge, phone contact information may be lost when the business is no longer marked as primary.