GUID number for transaction not matching between Raiser's Edge and Blackbaud Merchant Services

When comparing NetCommunity transaction GUID's between Blackbaud Merchant Services and Raiser's Edge; those submitted with Payment 2.0 or Event Registration forms have a different ID number and do not match. 
This issue was resolved in the latest version of Blackbaud NetCommunity. 

Steps to Duplicate

  1. Submit transaction from Payment 2.0 or Event Registration form 2.0
  2. Process the transaction into the Raiser's Edge from the NetCommunity plugin in Raiser's Edge
  3. Observe in batch the NetCommunity Attribute #7 shows the GUID; commit the batch
  4. In the gift record, go to the Attributes tab and view the NetCommunity Transaction ID
  5. In the BBMS portal search for the transaction using Transaction Search
  6. Export the transaction search.
  7. Observe that BBMS is referencing the a different ID and not the GUID for the transaction


 Blackbaud NetCommunity
 7.1 Service Pack 1 (

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