Online Express donation amount changes on iOS devices

After selecting a suggested donation amount and submitting a donation on an Online Express form while on an iOS device, the donation amount changes to the lowest suggested donation amount.
Please contact Support with the following information:
  • Date/Time the transaction was made?
  • Did the donor use a computer or mobile device?
  • If the donor used a computer, was the computer a Mac or a PC? What was the OS version?
  • If the donor used a mobile device, what where they using? What was the OS version?
  • What web browser was used at the time of donation?
  • What version was the web browser on at the time of donation?
  • What steps did the donor take when making the donation?
  • Did the donor see any odd behavior or errors?  If so, what was the behavior/error?

Steps to Duplicate

  1. While on an iOS device, navigate to the Online Express donation form
  2. Select a suggested donation amount. 
    1. Example: Suggested donation sizes include $50, $100, $150, $200, $500. $150 has been selected
  3. Fill in the required donation fields
  4. Submit the donation
  5. Gift amount and receipt amount defaults to the lowest suggested donation amount
    1. Example: The $150 donation amount selected earlier changes to $50

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