Receipt Stack Blank in Receipt Mail Merge in 7.96

In Raiser's Edge 7.96, users may find that the Receipt Stack field is blank after the mail merge completes for Receipts. This can occur if the gift's Receipt Stack is blank before running the mail merge. 

This was resolved in Raiser's Edge version 7.96 patch 1, which was released on November 15 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable.
*Note: The changes in the patch were implemented in Blackbaud Hosting Services, but Blackbaud-hosted databases will still display version 7.96.6401.0 under Help > About the Raiser's Edge. What is in Patch 1 for Raiser's Edge 7.96?

For more information on reissuing receipts, see What is the difference between Reissue Receipts and Reprint Receipts in Mail? 

Steps to Duplicate

  1. Create gift and leave Receipt Stack blank. 
  2. Go to Mail > Receipts and create a new receipt
  3. Select "Create custom data file" for Receipt Type and select a Receipt Stack
  4. Add Receipt Stack to "Fields to Include"
  5. Select "Send to Word merge wizard" 
  6. Go through steps to create a Microsoft Word document (can be conditional or simple) 
  7. Add fields to merge including Receipt Stack 
  8. Save and return to RE7
  9. Finish merge
  10. Receipt will not list a receipt stack number, but the gift will have a receipt stack assigned to it.


 Raiser's Edge

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