Incorrect Date Format in Action Detail Summary Report

When setting the date format in Windows Regions & Settings to "English-Canada" and choosing any other date format than what is defaulted (dd-mm-yy), the date format in the Action Detail Summary report follows this defaulted format instead of what is selected.
If you encounter this issue in the latest version and patch of Raiser's Edge please contact support and reference this article.

Steps to Duplicate

1.  Go to Windows > Control Panel > Regions & Language
2.  Set the format to English (Canada)
3.  Change the short date format to anything other than dd/mm/yy
4.  Click Apply, then OK
5.  In Raiser's Edge, click on Reports > Action Reports > Action Detail Report and click New
6.  Setup your parameters of your report and click Preview
7.  Notice the dates of actions will follow the dd/mm/yy format instead of what was chosen in Windows.

Environment

 Windows 7 (32-bit);Windows 7 (64-bit)
 Raiser's Edge
 7.95

Was this article helpful?