- Check to make sure that the email address is spelled correctly.
- Click the green chevron to the left of the name of the person you invited
- Click Edit
- Make sure the address is valid and make any needed corrections
- Click "Resend Invite"
- Check with your IT group to insure that messages are being allowed in through your organization's Spam Filter
- To get a sample of the invite, invite a new user to a free account such as Hotmail, GMail, Yahoo, etc.
- Send a copy of this sample to your IT group for review so that appropriate changes can be made to your organization's spam filter
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