Error: Invalid Export Options (997) when selecting to Send as Mail

When selecting to send an export or report as mail in MAPI destination users may receive the error "Invalid Export options (997)" or "Attempted to Read or write protected memory. This is often an indication that the other memory is corrupt." 

Alternative Solution:

1. Go to File > Export
2. Select Disk File as destination
3. Save File to Desktop
4. Attach the document to an email outside of the software

We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

Steps to duplicate:
1.       Open any Constituent or any record
2.       File > Send as Mail
3.       Select any label/envelope
4.       Export prompt appears
5.       Select any format
6.       Select MAPI as destination
7.       Send Mail prompt appears 
8.       Type in any email address
9.       Click Send button
10.   Allow in Outlook
11.   Invalid Export options (997) appears in Raiser’s Edge

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