We have entered quite a few sponsorship gifts for our event, however, none of them are altering the event totals. How can we get these gifts to update our thermometer?
Money given by sponsors is presumed to be for offsetting the cost of putting on the event, rather than money actually raised by the event itself. When you manage your TeamRaiser event and go to the Local Companies tab, you have the option to create sponsors and companies. Only gifts entered on an entity created as a company will count towards your event totals. If you wish for your sponsorship contributions to count towards event totals, you can create a new company, and enter your sponsorship gifts on that company. These gifts will reflect in your event totals.