We want to whitelist some IP addresses ahead of our fundraiser, and we use BBMS as our only merchant account. Where should we be whitelisting our IP addresses?
If you use BBMS exclusively as your merchant account and payment processor, you should whitelist any IPs within the BBMS portal. Any whitelisting done in Luminate Online will not have any effect on transactions processed with that processor.
However, if you use multiple merchant accounts (for example, BBMS and Paypal Payflow Pro) you would need to whitelist your IPs in both Luminate Online and BBMS.