Altru gives you the ability to add a custom description to appear on web forms for your programs and events. You can also customize the description by adding HTML code. If you attempt to add HTML code for an image, you will receive this error: "Error: The HTML field Description may not contain the following elements: IMG/iFrame"
At this time, we are unable to add an image to web forms for Programs and Events. We are also unable to use iFrames in Altru as iFrames compromise the security and PCI compliance of the page. If you would like to see this feature added in a future release of Altru, please consider linking the following idea - Include Images, Videos, or HTML in Webform Descriptions
Steps to Duplicate
Go to Tickets > Program Search
Open a Program
Go to the Web Forms Tab or go to the Web Forms Tab on an individual program event
In the Edit program description for web forms screen, click the HTML button to access the HTML code
Insert Code for an image.
The image renders, but you receive the error: "Error: The HTML field Description may not contain the following elements: IMG"