When a TeamRaiser team captain logs into their Participant Center (PC), and sets up an email, to send to contacts in the Donors group, it only lists 10 contacts. However, in Luminate Online, I can see 12 unique donors on the Team Page Gifts tab. Why aren't all the donors appearing in the captain's PC?
Donor contacts will only appear in the Team Captains PC if;
1. Their gifts were made towards the Team Captain him/herself 2. Their gifts were made towards the Team directly
The gifts will NOT appear in the Team Captain's PC if the gift was made towards another team member. The amount still shows on the Team Page, and counts towards the team goal, but since it was not given towards the Team Captain, or the Team directly, it does not appear in the PC of the Team Captain.