Performance issues when editing payment method to or from Stock for payments.

Users are experiencing extended loading times when attempting to adjust the payment method to or from stock on a payment. This issue occurs in batch and the edit payment form.
Were currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1. From a constituent record add a payment.
2. Use any payment method besides stock and save the payment.
3. Reopen the payment, adjust the payment method to stock and save.
4. Notice the amount of time it could take to save the change.


 Blackbaud CRM

Was this article helpful?