Event date does not update in Online Express form

Users may notice that Event forms do not update when changing the time or date of an Event in Records. The Event form will still have the old Event date and time. 
We are currently evaluating this issue and will update this article when we have more information.

1. Navigate to the Online Express plugin
2. Click Events
3. Click Edit on the form with the updated event date
4. Click Save & close in the bottom right-hand corner of the form wizard

Steps to Duplicate

  1. In The Raiser's Edge, click on Records in the left menu.
  2. Click on Events.
  3. Search for the desired event and open its record.
  4. On the General tab, edit the Start Date and Start Time fields as desired.
  5. Click Save and Close.
  6. Click on Online Express in the left menu.
  7. Click on Events at the top.
  8. Find the desired form below that corresponds to the event edited in steps 1 through 5.
  9. To the right of the form name, click Edit to open the form.
  10. Click Save and Close in the lower left.
  11. Back in Online Express, click Preview to the right of the event form name to view that the date does not update below the event name.

Environment

 Blackbaud Online Express

Was this article helpful?