When adding a recognition to a payment that is zero dollars the recognition does not show up on the constituent record.
A recognition will not appear on a record if the payment it is associated with is equal to $0 dollars.
Steps to Duplicate
1. Open a constituent record. 2. Add a payment to the record. 3. Make the payment equal to zero. 4.Click add a recognition. 5. Select a constituent. 6. Add the recognition. 7. Press save. 8.Not the recognition does not appear on the record.