A conduct manager is able to delete the infraction in two ways.

If the infraction requires approval:
  1. Go to onRecord
  2. Select Approval > Conduct
  3. Click on the infraction to review on the left
  4. Click Delete infraction in the bottom right

If the infraction does not require approval:
  1. Go to onRecord
  2. Select People Finder
  3. Search for the Student
  4. Select the Conduct tab
  5. Click the pencil icon to edit the incorrect infraction
  6. Change the Status drop-down to Delete
  7. Click Save