This is due to options selected for the Grade Category.
  1. Go to Academics > Grades > Grading Setup
  2. Select Grade Categories
  3. Click Edit next to the Grade Category
  4. Un-mark Use Equivalent Score to calculate the GPA
  5. Click Save & Exit
To pull the average on a point scale in addition to the raw grade, the Alt Equivalent Score must be set up. The different functions of the scores can be found in Grade Point Average (GPA) Formula Definitions.