1. Open Database View ensure the Solicitor (that cannot see their portfolio in Work Center) has assignments within their constituent record. 
  2. Go to Control Panel > Security > Security Groups and ensure the group they are in has rights to Access Portfolio. This can found under "Work Rights" and then "Edit Rights"
  3. If they have access to their portfolio and have assignments then go into Database View, then Admin > Security. 
  4. Recreate affected group by following Directions for copying security groups and place user in newly created group. 
  5. Allow NXT to update.