After finding the account on which we would like to delete the persona
  1. Click Accounts
  2. Click Find An Account
  3. Enter the name of the desired account
  4. Click Find
  5. Click on the name of the desired account
  6. Click the blue Personas link in the header of the account
  7. Click on the drop down beside Persona to choose the one to be deleted
  8. Click Delete on the left under Tasks
  9. Click OK to the question "Are you sure you want to delete this persona?"
If trying to delete the primary persona, a message will be received stating "The Primary Persona cannot be deleted."  In this instance we must make a different persona as primary since at least one persona is required on each account which defaults to the primary.
  1. Click Accounts
  2. Click Find an account
  3. Enter the name of the desired account 
  4. Click Find
  5. Click on the name of the desired account 
  6. Click the blue Personas link in the header of the account
  7. Click on the drop down beside Persona to choose the one that should become the primary
  8. Mark the checkbox beside Make Primary
  9. Click Save and Edit on the left under Tasks
  10. Click on the drop down beside Persona to choose the one to be deleted
  11. Click Delete on the left under Tasks
  12. Click OK to the question "Are you sure you want to delete this persona?"