This issue occurs when the URL address of the GIFTS Online website contains characters that it should not. The most common of these is the presence of www before the rest of the GIFTS Online URL.

An example bad URL:

https://www.example.gogiftsonline.com/

An example corrected URL:

https://example.gogiftsonline.com/


Make sure to remove the www and you should be able to access your account without issue. If you have further password issues please contact MicroEdge Technical Support.