0 Records Processed When Running Reminder Process Even After Verifying Process is Set up Correctly

You may notice that the reminder process may show 0 records processed or fewer records than expected even though the selection used contains the pledges or recurring gifts in question and\or the All pledges and All recurring gifts checkboxes are checked in addition to the date being set correctly for the 'Calculate amounts as of' field in the process.
On the Pledge or Recurring Gift record, be sure that the following checkboxes are checked. If these check boxes are not checked, reminders will not be generated in the Reminder process:

Edit Pledge\Options\Send pledge reminders

Recurring Gifts:
Edit Recurring Gift\Schedule\Send reminders


 Blackbaud CRM

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