Fully-hosted site is down after updating to NetCommunity 7.1

After updating to NetCommunity 7.1, the website may display the following error:

The wait operation timed out.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: System.ComponentModel.Win32Exception: The wait operation timed out.
Run the tempdata.sql script against the NetCommunity database. You will need to select dbo_owner permissions in order for the script to run successfully.

Message the NetCommunity Product Support Leads after the script has been submitted.

Environment

 Blackbaud NetCommunity
 7.1

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.