Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
I am trying to edit and save the Custom Header Text within a Text Category, and when I save it shows as saved but then when I view the page it does not reflect the change. If I go back out and back in, it reverts back to the original text not the text I changed it to.
This is usually caused by the User having a Student Role (Student, Past Student, Candidate, Past Candidate). This will block some changes from happening in onMessage as the "Student" Role is more restrictive. For this to work correctly, either impersonate another Page Manager that does not have the "Student" Role, or remove the "Student" Role from the User that is trying to make the change. We are looking into options to possibly change this in the future.