​These steps are best completed by a user with access to the Control Panel who is not the affected user. We want to maintain access to the Control Panel throughout the entire process. 
 
  1.  Log into renxt.blackbaud.com as a user with Supervisor rights
  2. Select Control Panel > Security
  3. Locate the account that is linked to the wrong Raiser's Edge Account
  4. Select the button with three dots to the left of the Raiser's Edge Account field
  5. Select disconnect accounts
  6. Locate the correct Raiser's Edge Account for the user
  7. Select the button with three dots to the left of the correct Raiser's Edge Account
  8. Send the invitation to the user email
  9. Have the user confirm the email