Mail Preferences\Address\Address line 1 is blank in Query Results

When using the Primary Address of constituents in a mail preference, the query results of the field Mail Preferences\Address\Address fields are blank. 
Output the primary address from the 'Primary Address' node within the query

Steps to Duplicate

  1.  Go to the Communications tab of a constituent record that has a mail preference added
  2.  Edit the mail preference and assure that the Selected address is Primary Address
  3. Then go to the Analysis tab in CRM and click Information Library to create a new ad-hoc query 
  4. Create a constituent query to search for the constituent mentioned in step 1, and add the Mail Preferences\Address\Address line 1 as an output
  5. Preview the results of the query and notice that the  Mail Preferences\Address\Address line 1 is blank. 

Environment

 Blackbaud CRM
 4.0
 4.0.168

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.