Maps cannot find address from Constituent Record in RENXT

When clicking on a Constituent's address in the Constituent Summary panel in RENXT, Google Maps is unable to locate the address and a general map of the USA is shown. 
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Log into RENXT and open a full Constituent Record
  2. In the Constituent Summary Panel, click on the listed address
  3. Google Maps opens up with a message that the address could not be found

Environment

 Raiser's Edge
 7.96

Was this article helpful?