Unable to delete disabled ticket types on DIY form

When trying to delete a ticket type on DIY form, if that field has been disabled nothing appears to happen after clicking Delete Ticket.
We are currently evaluating this issue and will update this article when we have more information.

In the meantime, please enable the field before deleting the ticket:
  1. Click Management
  2. Click User Defined Fields
  3. Click on the category where the field is saved
  4. Click Show All Fields
  5. Under the field, click Disabled

Steps to Duplicate

  1. Log into eTapestry
  2. Click Management
  3. Click DIY Forms
  4. Click Edit next to the form you are editing
  5. Click the pencil icon in the upper right of the ticket types area
  6. Click on the ticket type you want to remove
  7. Click Delete Ticket

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