You are able to embed eTapestry's DIY forms so that they appear on one of your websites pages. That way, the donor doesn't have to leave your website to donate or submit their information. In rare cases, you may not see the name fields (Title, First, Middle, and Last Name) under Contact Information. This causes users to receive errors when submitting, since the name information is required.
While waiting for the web developer to make changes to your website, you should remove the embedded form and instead create a hyperlink to the stand-alone eTapestry link for the form. This will ensure the user can fill out the form without errors.
If your web developer is having trouble finding where the problem lies in the code of the design, please contact support and provide this article ID.