When constituents renew a lapsed membership via Online Express, users are finding that the expiration date is not respecting the default renew information listed in the membership categories.
We have evaluated this issue as a potential defect and we have determined it will not be addressed in the software in its current state. In this case, the risks and challenges outweigh the potential benefit of resolving this issue.
We wish we could address each and every issue that we come across, but there are occasions when addressing certain issues would add risk to causing a bigger problem or would put other prioritized initiatives at risk.
We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers.
Steps to Duplicate
1.Log into Online Express 2.Process Membership to renew a lapsed membership. 3.Expiration date does not default to last day of the month that it expires.