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Guest records are missing event fess and link to gift record after processing event registrations in the NetCommunity plugin.
Article Number: 106414
Products:
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Steps to Duplicate
- Access NetCommunity and navigate to event form
- Complete the registration so there are multiple tickets under different names
- Access NetCommunity plugin in Raiser's Edge
- Open transaction and observe guest records and registrants are correct
- Process into batch
- In batch go to Gift > Links > Event Fees, observe only one record shows
- Commit batch w/ no errors
- Open event record and find registrant > click on Registration Fees tab
- Observe multiple ticket purchases for guests are on one record
- Open guest record no event fees or link to gift record
Environment
Blackbaud NetCommunity
7.1
