Canadian AddressAccelerator moves C/O information from Address line 1 to Address Line 2

When Running AddressAccelerator in Canadian Raiser's Edge, C/O information is saved on the Second address line instead of the first address line. 

This violates Canadian Postal Standards: https://www.canadapost.ca/tools/pg/manual/PGaddress-e.asp
See 3.1.1.2 - Figure 2


 
This is a Known Issue that we are working to resolve. If you are having this issue please  Chat with Support, reference this article, and provide the address of the record this happening on. 
 

Steps to Duplicate

This was duplicated in a local install of Canadian Raiser's Edge 7.93

1. Open any record in Canadian Raiser's Edge
2. Change the address to
C/O Re/max Real Estate (Mountain View)
222-4625 Varsity Dr NW
Calgary
AB
T 3A 0Z9

3. Click the Letter Icon at the top of the screen to run AddressAccelerator and not that the 1st line moves to the second. 


 

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