1. After downloading the file from everydayhero click on the edit link to the right of the import button:
    Edit button in everydayhero import
  2. In the CSV file that opens make your desired changes
  3. Save the file and close the program
  4. When prompted that the file already exists and asked if you want to replace the file click Yes
  5. When prompted do you want to keep the csv file format click Yes
  6. Proceed with the import from the everydayhero plug-in