When merging a letter from a constituent record, that had previously been marked as inactive and no valid address, The Raiser's Edge will display an error that RE7 has stopped working.
After unmarking the boxes, save the constiutent record prior to merging the letter.
Steps to Duplicate
1. Log into The Raiser's Edge/ 2. Navigate to a record that is marked as inactive and no valid address. 3. Unmark the boxes. 4. Click Letter from the menu bar and select a letter. 5. RE7 has stopped working error will be received.