Why didn't I receive a Large Gift Notification for a TeamRaiser Donation?

We have Large Gift Notifications set up, but when a TeamRaiser registration comes in that meets the threshold, I do not receive an email.

Article Number: 106616

Products:

Blackbaud_Luminate_Online

A Large Gift Notification will only trigger if the gift/additional gift portion of the transaction equals the amount listed as the Large Gift Notification. If the transaction includes registration fees, for example, these fees are not considered for the total gift amount.

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