My update unmapped transactions job schedule is not working

You may have set up a job schedule to update unmapped transactions that have been mapped. When checking the history of your updated unmapped transactions process, you notice that the job schedule is not processing and you are still required to select begin process.

Article Number: 106697

Products:

Blackbaud_Altru

The update unmapped transaction process cannot be run on a job schedule. We will need to manually run this process:

From Administration, Select General Ledger Setup
On the left in the tasks bar, click Review Unmapped Transaction Messages
On the left in the related tasks bar, click Update Unmapped Transactions
On the left in the tasks bar, click Start Process
Select Start

Steps to Duplicate

From Administration, Click General Ledger Setup
On the left in the tasks bar, click Review Unmapped Transaction Messages
On the left in the related tasks bar, click Update Unmapped Transactions
Navigate to the Job Schedules Tab, Select Add
In the Create Job Screen enter the following information:
- Job Name
- Schedule Type
- Mark the box Enabled
- Frequency -- Occurs every 1 day
- Daily frequency -- occurs once at Enter time
- Duration -- Starting at: Today
- Save
Wait for the schedule time the job process should run, Check the history tab, See the process has not run

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