My update unmapped transactions job schedule is not working

You may have set up a job schedule to update unmapped transactions that have been mapped. When checking the history of your updated unmapped transactions process, you notice that the job schedule is not processing and you are still required to select begin process.

Article Number: 106697

Products:

Altru_Arts_Cultural

The update unmapped transaction process cannot be run on a job schedule. We will need to manually run this process:

From Administration, Select General Ledger Setup
On the left in the tasks bar, click Review Unmapped Transaction Messages
On the left in the related tasks bar, click Update Unmapped Transactions
On the left in the tasks bar, click Start Process
Select Start

Steps to Duplicate

From Administration, Click General Ledger Setup
On the left in the tasks bar, click Review Unmapped Transaction Messages
On the left in the related tasks bar, click Update Unmapped Transactions
Navigate to the Job Schedules Tab, Select Add
In the Create Job Screen enter the following information:
- Job Name
- Schedule Type
- Mark the box Enabled
- Frequency -- Occurs every 1 day
- Daily frequency -- occurs once at Enter time
- Duration -- Starting at: Today
- Save
Wait for the schedule time the job process should run, Check the history tab, See the process has not run

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!