I'm getting a server error when I register for web forms

When trying to register for web forms in Altru you may receive an error that states Runtime error: An application error occurred on the server. It may also have an error header that says:

Server Error in '/SITEID' Application.
Please chat with support with the following information, so that support can work with the hosting administrators further:   
  1. The exact steps to duplicate the issue (click by click).
  2. Date and Times that the error occurred.

Steps to Duplicate

  1. Go to this URL: https://SITEID.blackbaudhosting.com/SITEID/register
  2. Fill out the registration form
  3. Click register

Environment

 Altru Arts & Cultural

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