UK Gift Aid - R68 report returns blank row at top of audit report

When running a monthly R68 gift aid claim the associated R68 report returns a blank row at the top of the report even though there are no blank entries in the submission file to HMRC.
 
Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack.
 

Steps to Duplicate

Steps to duplicate:

* Cannot be replicated on sample data, only seen on customer data.


1. Go to Revenue
2. Click on R68 task
3. Click on   _R68_DirectDebit_03
4. Click ‘View R68 report’ button


Notice the blank entry on the first row of the report.

 

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.173.0
 4.0.141.12

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.